Built for rentals & apartmentsKeep a paper trail

Maintenance requests, organized—without the chaos.

Tenants submit issues with photos. Managers assign and track progress. Maintenance stays on the same page. Everything is documented per unit.

Photos + notes Messaging Status tracking
Requests
Live

New Request

Unit 204 • Plumbing • 2 photos

Open

Sink leaking under cabinet

Tenant note: "Water pools after 2 minutes of running."

Photos Thread
Assigned to
Maintenance
Priority
Normal
ETA
Today

Timeline

SubmittedJust now
Assigned2 minutes
In progressToday 2–4pm

Message thread

"We can stop by between 2–4pm. Please confirm access."

Made for teams that want simple, not complicated.

Apartments Maintenance Communication
For Tenants
Submit issues in seconds
Add photos + notes
Get updates in one thread
For Managers
Track requests by unit
Assign staff instantly
Keep a documented history
For Maintenance
See priorities clearly
Know what to bring
Close out with notes/photos

Everything in one place

A clean workflow from 'submitted' to 'completed', with a paper trail per unit.

Requests with context
Unit, category, priority, photos, and notes—captured the first time.
Threaded messaging
Keep tenants and staff aligned inside each request thread.
Assignments & status
Open → Assigned → In Progress → Completed with timestamps.
Unit history
See every past issue per unit—perfect for recurring problems.
Accountability
A clean audit trail for managers: who updated what and when.
Faster resolutions
Less phone-tag. More clarity. Fewer repeat visits.

How it works

A flow your tenants and staff will actually use.

1
Tenant submits

Choose category, add details, upload photos.

2
Manager assigns

Route to staff, set priority, message tenant.

3
Resolve & close

Update status, log work, keep unit history.

"We stopped missing requests. Everything is documented now."

Property Manager

dingy.app user

"Tenants love the messaging—less calling the office."

Leasing Office

dingy.app user

"Assignments and status make my day way easier."

Maintenance Tech

dingy.app user

Simple, transparent pricing

Start free. Scale as you grow. No hidden fees.

Start free

Free

Perfect for getting started

Email
$0
  • 1 property
  • 5 units
  • Unlimited requests
  • Email notifications
  • Mobile access
Start free

Starter

For small property managers

$29/month
  • 3 properties
  • 50 units
  • Unlimited requests
  • Email notifications
  • Priority support
  • Custom branding
Choose Starter
Most Popular

Professional

For growing portfolios

$79/month
  • 10 properties
  • 200 units
  • Unlimited requests
  • SMS notifications (2000/month)
  • Advanced analytics
  • API access
  • Phone support
Choose Professional

Enterprise

For large companies

$199/month
  • Unlimited properties
  • Unlimited units
  • Unlimited requests
  • Unlimited SMS
  • Dedicated account manager
  • Custom integrations
  • SLA guarantee
  • White label option
Choose Enterprise

Ready to clean up maintenance requests?

Start with the Free plan. Upgrade anytime as you grow.